FREQUENTLY ASKED QUESTIONS

What initiatives and actions is the Hotel Villa Real taking for Sustainable Development?

At Derby Hotels Collection we are committed to Sustainable Development in accordance with the World Tourism Organization Declaration: Offer environmentally friendly accommodation, built and developed with sustainable and environmental criteria, designed for the comfort of its guests, meeting their expectations, taking into account that economic and strategic, social and cultural principles must produce well-being and benefits for everyone. You can access all the detailed information on our corporate website www.derbyhotels.com/en/sustainability-and-development/.

Is the Hotel Villa Real adapted for people with functional diversity? Can all spaces and rooms be accessed by ramps and elevators? Does the Hotel Villa Real have rooms and bathrooms specifically adapted for people with functional diversity?

The Hotel Villa Real is adapted for people with functional diversity through ramps and elevators and has 100% accessible rooms (except duplex rooms). Feel free to contact our Guest Service team for any particular need.

What is the check-in and check-out time of the Hotel Villa Real?

Check-in time is 3:00 p.m. and check-out at 12:00 noon.

How can I get to the Villa Real Hotel from the nearest airport?

The closest airport is Madrid - Barajas (MAD). The journey can be done by Taxi (30 minutes and approximate cost € 30), Airport Express Bus (40-45 minutes to Cibeles and ticket cost € 5), RENFE Train (Airport Station T-4 to Atocha and ticket cost € 2.60), Metro (40 minutes to the Sevilla stop) or through a Private Transfer service (Contact the hotel to reserve this service). The closest metro stop to the hotel is Sevilla (L2).

Is there a restaurant inside the Hotel Villa Real?

Yes, the Hotel Villa Real offers the gastronomic experience of the East 47 restaurant, in addition to the offer of tapas & cocktails on its terrace at Plaza de las Cortes.

How far is Hotel Villa Real from the center of Madrid?

We are in the heart of the city, just in front of the Congress of Deputies.

Is there parking at the Hotel Villa Real and what is the price per day? Is it necessary to reserve a parking space in advance at the Villa Real Hotel?

We have our own parking, no prior reservation is necessary, and at a cost of € 33.00 per car per day, VAT included. We recommend consulting in advance for large vehicles. The car park has power sockets for electric vehicles.

Is there a swimming pool in the Hotel Villa Real?

The Hotel Villa Real has no swimming pool, but our guests can use the pool at the nearby Hotel Urban in the summer season. The pool is not heated.

What type of room can I book at the Hotel Villa Real?

The Urban Hotel offers different types of double rooms, JR Suites and Suites with hydromassage bathtub, and Duplex.

What kind of breakfast is served in the Hotel Villa Real? In what schedule? How much does it cost?

Currently a buffet breakfast with hot dishes a la carte is served in the breakfast room at a cost of € 31,90 per person, VAT included. No reservation is necessary and it is served on weekdays from 07:00h. to 10:30h. and on weekends from 07:30h. to 11:00h. Breakfast can also be ordered in your room (subject to additional cost).

We suggest booking the STAY & BREAKFAST offer as it includes a special discount on both the price of the room and breakfast.

How much does it cost to stay at the Hotel Villa Real?

The nightly rate at the Hotel Villa Real may vary depending on the room category selected and the different offers available. You can check prices online on this same website, using the BOOKING button.

Are pets allowed at the Hotel Villa Real?

Yes, we allow pets with a maximum weight of 15kg. We recommend booking the STAY & DOG experience online in order to fully enjoy your stay at the hotel. In case of not having this reserved experience, a supplement of € 33 per day will be charged, including VAT. Only one pet per room is allowed.

Can the terrace of the Hotel Villa Real be accessed without being housed? What are the hours of the Hotel Villa Real Terrace?

The East 47 bar and restaurant and uts terrace on Plaza de las Cortes is open to the public, without the need to stay at the hotel. The bar - restaurant opening hours are from 11:00h. to 00:00h.

Are there smoking rooms in the Villa Real Hotel?

No, all the rooms and interior spaces of the Villa Real Hotel are Non-smoking. In accordance with current legislation, smoking is prohibited in all interior spaces of the hotel.

Are there rooms with Jacuzzi in the Hotel Villa Real?

No, but our Suites offer a hydromassage bath.

What COVID measures have been implemented in the Hotel Villa Real?

You can access the COVID information in our Clean & Safe section.

Is there a Spa at the Villa Real Hotel?

The hotel does not have a Spa but we can recommend and reserve different Spa centers near the Hotel.

Is there a gym at the Hotel Villa Real?

Yes, we have a small fitness room with various sports equipment.