FREQUENTLY ASKED QUESTIONS

At Derby Hotels Collection we are committed to Sustainable Development in accordance with the World Tourism Organization Declaration: Offer environmentally friendly accommodation, built and developed with sustainable and environmental criteria, designed for the comfort of its guests, meeting their expectations, taking into account that economic and strategic, social and cultural principles must produce well-being and benefits for everyone. You can access all the detailed information on our corporate website www.derbyhotels.com/en/sustainability-and-development/.

The Hotel Villa Real is adapted for people with functional diversity through ramps and elevators and has 100% accessible rooms (except duplex rooms). Feel free to contact our Guest Service team for any particular need.

Check-in time is 3:00 p.m. and check-out at 12:00 noon.

The closest airport is Madrid - Barajas (MAD). The journey can be done by Taxi (30 minutes and approximate cost € 30), Airport Express Bus (40-45 minutes to Cibeles and ticket cost € 5), RENFE Train (Airport Station T-4 to Atocha and ticket cost € 2.60), Metro (40 minutes to the Sevilla stop) or through a Private Transfer service (Contact the hotel to reserve this service). The closest metro stop to the hotel is Sevilla (L2).

Yes, the Hotel Villa Real offers the gastronomic experience of the East 47 Restaurant on ground floor, in addition to the offer of tapas & cocktails on its terrace at Plaza de las Cortes.

We are in the heart of the city, just in front of the Congress of Deputies.

We have our own parking, no prior reservation is necessary, and at a cost of € 33.00 per car per day, VAT included. We recommend consulting in advance for large vehicles. The car park has power sockets for electric vehicles.

The Hotel Villa Real festures a rooftop terrace with bar and pool. An oasis 30 meters above the ground and with views of the roofs of Madrid. The best location in the center of the Spanish capital to enjoy the good weather and pleasant summer nights in the city.

The Urban Hotel offers different types of double rooms, JR Suites and Suites with hydromassage bathtub, and Duplex.

Currently a buffet breakfast with hot dishes a la carte is served in the breakfast room at a cost of € 33 per person, VAT included. No reservation is necessary and it is served on weekdays from 07:00h. to 10:30h. and on weekends from 07:30h. to 11:00h. Breakfast can also be ordered in your room (subject to additional cost).

We suggest booking the STAY & BREAKFAST offer as it includes a special discount on both the price of the room and breakfast.

The nightly rate at the Hotel Villa Real may vary depending on the room category selected and the different offers available. You can check prices online on this same website, using the BOOKING button.

Yes, we allow dogs with a maximum weight of 15kg. We recommend booking the STAY & DOG experience online in order to fully enjoy your stay at the hotel. In case of not having this reserved experience, a supplement of 36.30€ per day will be charged, including VAT. Only one dog per room is allowed.

The East 47 Bar & Restaurant on ground floor and its terrace on Plaza de las Cortes is open to the public, without the need to stay at the hotel. The bar - restaurant opening hours are from 11:00h. to 00:00h. The rooftop terrace and pool are for the exclusive use of guests staying at the hotel.

No, all the rooms and interior spaces of the Villa Real Hotel are Non-smoking. In accordance with current legislation, smoking is prohibited in all interior spaces of the hotel.

No, but our Suites offer a hydromassage bath.

You can access the COVID information in our Clean & Safe section.

The hotel does not have a Spa but we can recommend and reserve different Spa centers near the Hotel.

Yes, we have a small fitness room with various sports equipment.